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office@grapefruit.roDelivery Manager
for Digital Projects
As a Delivery Manager, you will be responsible for managing and optimizing resource allocation for various digital projects. You'll collaborate with different stakeholders to plan and execute resource allocation, oversee vendor relationships, and monitor project performance. Regular performance reviews, onboarding, and training are also part of this role, alongside tracking billable hours and facilitating team performance improvements
The ideal candidate will have 5+ years of experience in resource and vendor management, excellent project management and analytical skills, familiarity with tools like Jira, and strong communication abilities.
What you need to know
for this position
5+ years of experience in resource allocation, vendor management, and/or operations management
Excellent project management skills, including planning, executing, monitoring, and controlling
Strong vendor management experience, including negotiating contracts and managing vendor relationships
Strong analytical skills and the ability to use data to make decisions and optimize resource allocation
Excellent communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels of the organization
Proven ability to manage multiple priorities in a fast-paced environment
Experience working with project management tools and software such as Jira, Spreadsheets, Float, or other similar tools
Strong attention to detail and the ability to identify areas for improvement
Experience working with cross-functional teams and stakeholders
Excellent English skills, both written and verbal
Skills that make
you human
Adaptable to different marketing projects and industries
Strategic thinker with a results-driven mindset
Detail-oriented person
Enjoy teamwork but also perfectly capable to work on your own
Proactive and always looking for ways to improve marketing performance
What will be
your responsibilities
Resource Allocation and Management
Creating resource allocation plans based on input from project managers, team leaders, and account managers, and ensuring the appropriate allocation of both employees and vendors to projects
Prioritizing client projects based on importance and urgency, and allocating resources accordingly
Ensuring that all resources are billable and that their billable hours are accurately tracked and reported
Monitoring the difference between allocation and work done, ensuring that resources are not allocated to projects with insufficient workloads
Continuously monitoring the resource allocation process and making recommendations for improvement to ensure maximum efficiency
Creating and maintaining a transparent list of client priorities to inform resource allocation decisions
Communicating resource allocation plans and any changes to relevant stakeholders, including project managers, team leaders, and account managers
Reviewing timesheets to ensure accuracy and monitoring overall billable hours
Providing regular reports and analysis on resource utilization, billable hours, and overall project performance
Vendor Management
Managing vendor relationships, ensuring that vendors meet our quality standards, contractual obligations, and overall business objectives
Monitoring vendor performance and ensuring that vendors meet agreed-upon deliverables and SLAs
Conducting regular performance reviews of vendors, identifying areas of improvement, and providing feedback to optimize vendor performance and relationship
Team Development and Performance
Facilitate the measuring and monitoring of team performance
Facilitate the improvement of team performance by removing roadblocks and bringing external help for underperforming teams
Collaborating with HR to identify hiring needs
Planning onboarding and training for vendors, and ensuring that all vendors have clear responsibilities and expectations
Not just a job, but a journey
We take pride in our culture and our values:
We take care of our team
Aside from the usual private medical insurance, work equipment, and 21+ days of vacation, our benefits also include:
Flexible schedule
A flexible schedule, as long as it benefits both parties.
Birthday day off
A day off for your birthday and how many emergency days you need.
Social events
Game nights, social events, trainings, and other activities throughout the year.
Team building
Amazing team building and rewards for people that go above and beyond.
Amazing rewards
Extra days off or a week of short working hours as recognition every time you’re going the extra mile.
Thank you bonus
A “Thank You” bonus when you turn 2 years in the company.
Private medical insurance
That you can access whenever you need.
Pink Day
a whole day dedicated to sharing and learning that we organize every month.
21 holiday days
+ extra days off for 1 or 8 March, International Mental Health Day, birthday off, and other days offered as a performance bonus.
Become part of our
digital creative story
We’re continuously striving towards ensuring a comfortable work environment, even from far away. Grapefruit is a place where colleagues can grow and build their careers, actively contributing to our company’s objectives.
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